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Customer-Relationship Management (CRM)
Customer service, satisfaction, and retention are critical to continued revenue growth. That's why so many companies are using customer relationship management (CRM) solutions to improve internal communications, increase customer satisfaction, and boost sales revenues. Linking Sage SalesLogix or ACT! by Sage to a Sage MAS 90 or Sage MAS 200 ERP system enables real-time access to customer data anytime, anywhere.
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It's no surprise that ACT! by Sage is the contact management software
preferred by small and medium-sized companies and more than 3 million
business professionals worldwide. At least not when you take a closer
look at what ACT! does for you.
Linking ACT! contact management software to your Sage MAS 90 or MAS 200
system can be a significant benefit to your customer service and sales
performance. ACT! puts essential customer information at your fingertips
quickly, allowing you to more effectively build long-lasting customer
relationships. Keeping a history of every conversation and activity,
recalling meeting notes for every customer and accessing customer Web
sites with a single click are just a few examples of the insightful data
you can leverage in your business relationships. By enabling this
information, you can achieve increased sales and customer loyalty. |
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| Tough competition in today's marketplace is driving successful companies
to become even more customer-centric. To support this effort, businesses
are looking for comprehensive front office-back office solutions to
automate and enhance customer-centric processes, like customer support,
sales and marketing. These integrated solutions allow access to the same
customer information across multiple departments and diverse
applications - enabling you to maximize customer service capabilities.
Best is offering a complete solution that includes Sage MAS 90, MAS 200 or
MAS 500 back office and Sage CRM SalesLogix front office software. |
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| SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most
profitable customers and shorten your sales cycle. Capturing rich,
timely data from customer interactions across your organization allows
you to develop and execute meaningful marketing programs that drive
results. |
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| Sage CRM SalesLogix Sales provides the tools and resources needed to effectively
manage all aspects of the sales cycle and increases team sales
performance. It's a single repository for the customer information
captured across your entire organization that enables you to access
account and contact information, track opportunities from lead through
close, manage team calendars and activities, forecast revenue, and
report on sales activities and effectiveness. |
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| The Magnetic Media Reporting module provides the capabilities for
reporting wage and payment information from the Sage MAS 90 and MAS 200
payroll and accounts payable modules and 1099-INT, 1099-DIV, and
1099-MISC information in the format required by the federal government. |
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| One of the most time-consuming and tedious tasks of running a business
is payroll preparation. The Sage MAS 90 and MAS 200 Payroll module makes
in-house payroll preparation easy, providing you with the ability to
process it at a fraction of the cost and time a manual payroll system or
outside service bureau might take. |
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