Following are answers to frequently asked questions our clients have asked over time. If your question does not appear below, please contact us directly.

What is QuickBooks Enterprise Solutions? What type of company should use Enterprise Solutions? How does Enterprise Solutions differ from the QuickBooks Premier 2008 3-User Value Pack? I only need 5 users today. What if I need more users later? How hard is it to learn to use Enterprise Solutions? How can I get more information about Enterprise Solutions? Where do I go for technical support or if I have a problem using the product? As an IT professional, I'm concerned about performance, stability and database connectivity. How does Enterprise Solutions measure up? Can I use my current QuickBooks data with Enterprise Solutions? I'm not currently using QuickBooks. How do I migrate my data to Enterprise Solutions? What if I change my mind - what is your return policy? Can my accountant still manage my files if I'm using Enterprise Solutions? Do you offer a discount for current QuickBooks users? Is Enterprise Solutions available in industry-specific versions?

What is QuickBooks Enterprise Solutions?
Enterprise Solutions is the most powerful QuickBooks product, designed for larger, growing businesses (including those with several locations). It has the power and flexibility to meet your business's unique needs as it grows for thousands less than other, more complicated accounting systems.
It includes all the features of QuickBooks: Pro and Premier Editions, plus:

• The capacity to track hundreds of thousands of inventory items, customers and vendors.
• Four times the simultaneous user capacity (up to 20 licenses).
• Consolidated reporting from multiple locations or company files.
• Open access to your data using ODBC compliant applications.
• A one year membership to the Full Service Plan, which gives you unlimited support and upgrades.

What type of company should use Enterprise Solutions?
Enterprise Solutions is ideal for growing businesses in any of the following situations:

• You're currently using QuickBooks: Pro or Premier, and you're stretching its limits.
• You need to add more customer, product and vendor information than QuickBooks: Pro or Premier allows.
• You need 5 or more simultaneous users.
• You have employees in specialized roles and functions.
• You have multiple locations that you need to track and manage.
• You're looking for an alternative to accounting and business management solutions that cost tens of thousands of dollars.

How does Enterprise Solutions differ from the QuickBooks: Premier 2007 3-User Value Pack?
The 3-User Value Pack comes with 3 simultaneous users and does not offer:

• Capacity to add hundreds of thousands of products, customers and vendors
• Up to 20 simultaneous user access with greater control over user access
• A year of included unlimited technical support
• A year of included product upgrades
• A year of included custom reporting services
• A year of included online data backup
• Included interactive training tools and more!

I only need 5 users today. What if I need more users later?

Enterprise Solutions lets you easily add more users as your business grows. Additional licenses can be added (in 5, 10, or 15-user increments) to increase the number of users simultaneously accessing your QuickBooks company data file up to a maximum of 20 simultaneous users. For example, you can add five user licenses to your original Enterprise Solutions 5-user license purchase to enable up to 10 simultaneous users, or add ten user licenses to your original 10-user license purchase to enable up to 20 simultaneous users, and so on up to a maximum of 20 simultaneous users.

You must have an active Full Service Plan membership in order to purchase and activate additional user licenses for Enterprise Solutions. You can purchase additional user licenses from within your Enterprise Solutions software. Go to the Help menu, choose Manage My License, click Buy additional user licenses, and then call the phone number listed. A QuickBooks representative will assist you with updating and activating the additional licenses. You don't have to wait to receive new software CDs in the mail, so your additional users can begin using the software right away.

I've never used QuickBooks before - How hard is it to learn to use Enterprise Solutions?

Customers tell us all the time how easy it is for them to learn to use Enterprise Solutions. Plus, we offer a complimentary copy of Mastering QuickBooks Enterprise Solutions - a set of self-paced, interactive training CDs for beginner and intermediate users to help get you and your staff up and running quickly.

How can I get more information about Enterprise Solutions?

Call (866) 379-6635 to speak to a QuickBooks sales representative who can answer your questions and provide you with any additional product information you may need.

As an IT professional, I'm concerned about performance, stability and database connectivity. How does Enterprise Solutions measure up?

To maximize multiple user productivity, Enterprise Solutions multi-user mode is optimized for Windows 2000 Server or Windows Server 2003 client-server networks. You also now have the option of hosting your database server on a Linux operating system. Enterprise Solutions is also Windows Terminal Services compliant. (Windows products are sold separately). You can centrally locate Enterprise Solutions on a single server and provide access to your multiple users via the LAN or WAN for remote locations. As a result, you don't have to install Enterprise Solutions on each user's PC and you can maximize performance over lower bandwidth connections.

Enterprise Solutions has a powerful, new industry-standard SQL database to deliver the best performance for the application. QuickBooks Solutions Developer's Kit (SDK) provides APIs to developers and consultants to easily share (import and export) data from Enterprise Solutions. This allows selected sales, customer or financial data to automatically move between software products and prevents data from being corrupted in the sharing process. Over 200 business applications (sold separately) integrate with QuickBooks using the SDK. We've also assembled a directory of professional software developers who can design, build and implement custom solutions that integrate with QuickBooks.

Can I use my current QuickBooks data with Enterprise Solutions?

Yes, transferring data is fast and easy - just like upgrading from QuickBooks Pro to Premier. All your information, report templates and permissions transfer along with your data.

I'm not currently using QuickBooks. How do I migrate my data to Enterprise Solutions? If you're using another financial software product, and you'd like to import information from that product into QuickBooks, you can do so if that product allows you to export to a spreadsheet or text file. You can import lists that correspond to QuickBooks lists, budgets, and individual transactions.

I'm not currently using QuickBooks. How do I migrate my data to Enterprise Solutions?

If you're using another financial software product, and you'd like to import information from that product into QuickBooks, you can do so if that product allows you to export to a spreadsheet or text file. You can import lists that correspond to QuickBooks lists, budgets, and individual transactions.

What if I change my mind - what is your return policy?

We stand behind Enterprise Solutions with a money-back satisfaction guarantee. If you're not satisfied, return it to Intuit within 60 days along with a dated receipt for a refund on your purchase price. That means you can try it with no risk whatsoever.

Can my accountant still manage my files if I'm using Enterprise Solutions?

We've created a single-license version of the Enterprise Solutions software that allows accountants to manage their clients who are using the software. It's called QuickBooks Enterprise Solutions: Accountant Edition.

Do you offer a discount for current QuickBooks users?

A customer discount is available on Enterprise Solutions for customers who are upgrading from QuickBooks Pro and Premier Editions. Call your sales representative at (866) 762-3990 for additional information and to see if you qualify.

Is Enterprise Solutions available in industry-specific versions?

• Contractor Edition
• Manufacturing & Wholesale Edition
• Nonprofit Edition
• Professional Services Edition
• Retail Edition

Each of these industry-specific editions has the same key features as the standard edition of Enterprise Solutions, plus extra industry-specific tools such as reports, charts of accounts and menu items.